Legal Document

ok bajee Privacy Policy

Your personal information is of the utmost importance to us. This document explains how ok bajee collects your information, the purposes for which it is used, and how it is kept secure.

Last updated: January 2025

1 Introduction and Scope

ok bajee is committed to protecting the privacy of its platform users. This Privacy Policy ("Policy") applies to ok bajee's website, mobile application, and all related services. When you register an account on ok bajee, browse the platform, or use any of its services, you are considered to have accepted the terms of this Policy.

This Policy has been prepared in accordance with applicable data protection regulations in Bangladesh. Our Terms and Conditions set out the full framework for using the platform and should be read together with this Privacy Policy. The two documents complement each other, and the terms of one assist in interpreting the other.

This Policy may be updated at any time. For significant changes, we will notify you at your registered email address or via a notice on the platform. Continuing to use the platform after any change means you have accepted the updated Policy.

2 What Information We Collect

ok bajee collects various types of information to operate and improve its services. The information collected can be divided into three main categories:

2.1 Information You Provide Directly

When you register an account, complete identity verification, or use our services, the information you provide includes:

  • Full name, date of birth, and national ID or passport number
  • Email address and mobile number
  • Permanent and current address
  • Financial information — bKash, Nagad, Rocket, or Upay account numbers or bank account details (for the purpose of processing transactions)
  • Photos or scans of documents uploaded for identity verification

2.2 Automatically Collected Information

When you browse the ok bajee platform or use the app, the following information is collected through technical processes:

  • IP address and device identifier information
  • Browser type, operating system, and device model
  • Session duration, page visit history, and click patterns
  • Referral source and exit path
  • Preferences and settings stored via cookies and local storage

2.3 Information Received from Third Parties

For identity verification and fraud prevention, ok bajee may verify additional information through trusted third-party service providers. Only the minimum necessary information is exchanged in such cases.

3 Purposes of Using Your Information

ok bajee uses the information it collects only for specific and lawful purposes. Each purpose is clearly set out below:

3.1 Service Operation and Account Management

Information is used to create and maintain your account, verify login, process deposits and withdrawals, and store your gaming history.

3.2 Identity Verification and Age Confirmation

Only persons aged 21 or above may participate on the ok bajee platform. Identity document information is used to confirm age and to verify that a real individual is behind an account. This process is essential to maintaining a responsible gaming environment.

3.3 Processing Financial Transactions

Relevant financial information is used to securely complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit is ৳500 and the minimum withdrawal is ৳800; transaction records are retained for verification and security purposes.

3.4 Security and Fraud Prevention

Behavioural data is analysed to detect and prevent account hacking, money laundering, and other fraudulent activity. If suspicious activity is detected, we may contact you or temporarily suspend your account.

3.5 Customer Support

24/7 support in Bengali and English is provided via live chat and email to resolve any issues you may have. Conversation records may be retained to improve the quality of support.

3.6 Compliance with Legal Obligations

Information may be retained and disclosed to comply with applicable laws and regulations, and in response to valid formal requests from government or law enforcement authorities.

4 Sharing and Disclosure of Information

ok bajee never sells your personal information to third parties. Information may be shared with others only in the limited circumstances described below:

4.1 Service Partners

Selected service providers handling payment processing, identity verification, data storage, and technical infrastructure are given limited access to the information they need. These providers operate under strict confidentiality agreements and may not use the information beyond those agreements.

4.2 Legal Obligations

Information may be disclosed in compliance with applicable law in response to valid and formal requests from Bangladeshi courts, government authorities, or law enforcement agencies.

4.3 Changes to Business Structure

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. In such cases we will notify you in advance at your registered email address, and the new entity will be bound by this same Privacy Policy.

ok bajee never sells or rents your personal information to advertisers, data brokers, or marketing agencies.

5 Cookies and Tracking Technologies

ok bajee uses cookies and similar tracking technologies on its platform. Cookies are small text files stored in your browser that help remember your preferences on subsequent visits.

5.1 Essential Cookies

These cookies ensure the basic functioning of the platform — keeping login sessions active, carrying out security checks, and saving your preferred language. Without them the platform will not work properly, so there is no option to disable them.

5.2 Analytics Cookies

Analytics cookies are used to understand how users interact with the platform. This information is analysed in aggregated and anonymised form and is used to improve the quality of the service.

5.3 Functional Cookies

Functional cookies are used to store your language preference, display settings, and other personalised experience choices.

Most cookies can be controlled or deleted from your browser settings. However, disabling essential cookies may affect some functions of the platform.

6 Data Security Measures

ok bajee has implemented industry-standard technical and organisational measures to protect your information. The key elements of our security approach are:

  • All data exchanged between your browser and our servers is protected through SSL (Secure Socket Layer) encryption
  • Sensitive information is stored in encrypted form in the database — passwords are never stored in plain readable form
  • An OTP-based two-factor verification option that prevents unauthorised access to your account
  • Regular security audits and vulnerability assessments
  • Internal data access is strictly limited — only staff with a relevant work need can access specific information
  • 24/7 monitoring for suspicious activity

However, as data transmission over the internet cannot be entirely risk-free, we cannot guarantee 100% security. Please use a strong password and do not share your login details with anyone.

7 Data Retention Period

ok bajee does not retain information for longer than necessary. Retention periods by type of information are set out below:

7.1 Information for Active Accounts

All information is retained for as long as your account remains active. This is necessary to maintain the quality of service and to ensure correct communication with you.

7.2 Period After Account Closure

Even after an account is closed or deactivated, certain specific information must be retained for a set period due to legal and regulatory obligations. Financial transaction records and identity verification documents fall into this category.

7.3 Inactive Accounts

If there has been no activity for an extended period, ok bajee may begin the process of deactivating your account after giving advance notice through your registered contact details.

8 Your Rights Regarding Your Information

As an ok bajee user, you have a number of fundamental rights over your own information. You may exercise these rights at any time:

8.1 Right to Access

You may make a formal request to find out what information ok bajee holds about you. We will provide a summary of the information within a reasonable time.

8.2 Right to Rectification

If any information in your account appears to be incorrect or incomplete, you may request a correction. Changes to identity-related information may require verification.

8.3 Right to Erasure

Where there is no legal obligation to retain it, you may request that your personal information be deleted. However, this request may not be fulfilled if you have an active account or if there are ongoing legal proceedings.

8.4 Right to Object to Processing

For marketing communications, you may withdraw your consent at any time. We will remove you from the marketing list within a maximum of 7 working days.

8.5 Right to Data Portability

If you wish to receive the information you have provided in a structured and readable format, we will provide reasonable assistance. This right may not apply to information retained under legal obligations.

To exercise any of these rights, contact our support team via live chat or email. We are available 24/7 in Bengali and English.

9 Protection of Minors' Information

ok bajee's services are for persons aged 21 and above only. We do not knowingly collect any personal information from minors. The age verification process during account registration helps enforce this policy.

If it comes to our attention that information from a minor has been collected by mistake, we will delete that information immediately and close the relevant account.

Responsible gaming is a core part of our commitment. For more information, please read our Responsible Gaming page, which covers safe gaming habits and self-control measures.

10 Third-Party Services and Links

The ok bajee platform may integrate certain third-party services — such as payment gateways or game providers. These third parties have their own privacy policies and are responsible for their own data practices. ok bajee does not control their operations.

We exercise due care in selecting our service partners and seek to ensure their privacy standards through contractual agreements.

11 International Transfer of Information

Some of our technical services may be operated on servers in other countries. Where such transfers occur, we ensure that appropriate protections for your information are in place, either through the destination country's framework or through the relevant contracts.

ok bajee operates in line with applicable Bangladeshi regulations to protect its users' information and follows international best practices in data protection.

12 Policy Changes and Contact Us

This Privacy Policy is reviewed and updated periodically. For any significant change, ok bajee will notify users in advance. The "Last updated" date at the top of the Policy shows when the most recent change was made.

If you have any questions about this Policy or wish to make a request regarding your information, please contact our support team directly. You will also find answers to common questions in our FAQ section.

Contact Us

Our support team is always available for any enquiry related to the Privacy Policy.

Email:

[email protected]

Related Information

Terms and Conditions

The full terms for using the ok bajee platform — covering everything from account registration to bonus policy — all in one document.

Read Terms & Conditions

Responsible Gaming

Our guidelines, self-control tools, and support resources for a safe and healthy gaming experience.

Responsible Gaming Guidelines

About Us

Learn more about ok bajee — our mission, range of services, and commitment to Bangladeshi players.

Learn About Us