For ages 21 and above

ok bajee Responsible Gaming

Entertainment only has value when it stays within control. ok bajee believes that safe and informed play is every member's right. On this page you will learn how to set limits, which signs deserve attention, and where to find help when needed.

For persons aged 21 and above only

When does gaming become a problem?

Casino and sports betting is an enjoyable activity for most people. For some, however, it can gradually go beyond control. At ok bajee we see gaming as a source of fun, not a way to solve financial problems. That is why our platform includes several self-limit tools that members can use at any time.

ok bajee is not just a betting site — it is a responsible platform. Our Terms and Conditions clearly state that we do not allow anyone under 21 to open an account. Age is confirmed during account verification, and accounts are suspended immediately in cases of suspicion.

If you would like to know more about ok bajee — detailed information about our services, safety policies, and our commitments to members is available on the About Us page. You can also read our Privacy Policy to learn how your personal information is kept safe.

Self-Limit Setting Tools

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, changing it is subject to a waiting period so that decisions are not made impulsively.

Session Time Limit

Set a limit on how long you spend in each gaming session. Once the set time is up, the system will automatically prompt you to take a break.

Account Temporary Pause

You can temporarily close your account for a set period — from 24 hours up to 30 days. During this time, logging in or making deposits will not be possible.

Self-Exclusion

If you feel you need a longer break, you can self-exclude for a specific period or permanently. This step cannot be reversed — so think carefully before deciding.

Gaming History Review

You can view the full history of your deposits, withdrawals, and betting activity at any time from Account Settings — this is useful for understanding your own habits.

Direct Support

For any questions or help related to self-limits, contact ok bajee's 24/7 live chat. Our team is always ready to assist you in Bengali.

Warning Signs

If you notice any of the following signs in yourself or someone close to you, take the matter seriously.

Repeatedly returning to play in order to recover lost money — this pattern is an early warning sign of a problem.

Being unable to control the amount you bet or play on your own, and returning again even after saying "I won't play anymore".

Using money set aside for household expenses, debt repayments, or emergencies for betting.

Hiding your gaming activity from family or friends, or lying about it.

Feeling restless, irritable, or uneasy when unable to play.

Spending long hours on online gaming or betting by reducing time for work, study, or family.

Seeing betting as the only way to relieve financial pressure or emotional distress.

Check Yourself

Think through the questions below honestly. If your answer to more than one is "yes", consider seeking support.

  • Have you deposited more than your budget in the past month?
  • Have you placed another bet out of anger or frustration after a loss?
  • Have you spent more time on betting or gaming by cutting back on time with family?
  • Have you tried to stop playing but been unable to?
  • Has gaming led to any debt or financial problems?
  • Have you cut back on sleep or meals to spend time on betting or casino games?

Where to Find Support

ok bajee Live Chat

Contact ok bajee's live chat at any time, day or night. Our team will assist you in Bengali with self-exclusion, limit setting, and any account-related issues. All support is completely confidential.

Contact by Email

You can also write to ok bajee support by email in addition to live chat. Share the details of your situation and the team will respond as quickly as possible. Support is available in both Bengali and English.

Family and Loved Ones

Talk openly with your family. Support from those close to you is often the greatest resource available. If a family member is struggling with betting addiction, stand by them and encourage them to seek professional help.

Professional Counselling

Seeking help from a mental health professional or addiction counsellor is not a sign of weakness — it is a courageous step. If needed, reach out to a local mental health centre or counselling service.

Resources and Information

Answers to common questions about responsible gaming are available on our FAQ page. Keeping yourself informed and aware is the most effective form of prevention.

ok bajee's Commitment

ok bajee believes that responsible gaming is not just a matter of rules — it is an ethical responsibility toward our members. That is why age verification, self-exclusion, and limit-setting features are always kept easily accessible on our platform.

We do not encourage any member to deposit beyond their means. The minimum deposit on ok bajee is ৳500, and every member can play within their own limits. Taking up any promotion or bonus offer is entirely optional.

No one under the age of 21 may use our platform — this is strictly enforced. If a parent suspects their child is using this platform, please notify us immediately through our 24/7 live chat.

ok bajee believes that every member's mental wellbeing matters just as much as their enjoyment. If you ever feel that gaming is going beyond the bounds of entertainment, our support team will be there for you.

Responsible Gaming FAQ

Go to Account Settings, find the "Responsible Gaming" section, and select the self-exclusion option. Alternatively, you can request it through ok bajee's 24/7 live chat or email, and the support team will close your account for a set period or permanently. Once self-exclusion is active, it cannot be cancelled before the set period ends.

Lowering a limit takes effect immediately. Increasing a limit, however, is subject to a cooling-off period to prevent decisions made in the heat of the moment. This rule is in place to protect members.

Age is verified during account registration and identity documents must be submitted. Anyone under 21 cannot open or use an account on this platform. If a suspicious account is identified, it is suspended immediately and investigated further.

Yes, problem gambling and betting addiction are recognised by the World Health Organization as a mental health condition. It is not a personal weakness or character flaw — it is a treatable problem. Many people have overcome it with the help of professional mental health counsellors.

Start by talking to them calmly — with empathy, not judgement. Encourage them to seek support through ok bajee's live chat or email. If needed, connect with professional mental health services. Your support could be the first step toward changing their life.

Your account balance remains safe even when self-exclusion is active. You can request a withdrawal after the self-exclusion period ends. Withdrawals are generally processed within 1 hour. Contact our support team for more details.